Please use the contact form or contact the clinics of your choice directly. Do not forget to send your medical records (i.e., medical reports, scans) in English or German. Please send all email attachments in the Portable Document Format (.pdf). Our physicians at Asklepios will want to review your medical history prior to your arrival.

Please specify your expectations as precisely as possible:

• Which symptoms would you like to be treated by our physicians?
• Are you seeking a specific treatment?
• Should we provide you with a treatment proposal?

After reviewing your request, we will get back to you with an acknowledgement of receipt and feedback if additional information is required to enable further processing of your request.

Ask your contact person what types of records you will need to provide in advance. They may include CDs of diagnostic films (X-rays, CT scans, MRIs), pathology slides, laboratory test results, and other reports. All medical records must be typewritten in English or German and should not be older than 3 months.

Our medical specialists will review and evaluate the complete medical records to give a sound therapy recommendation.

The contact person of the healthcare facility will provide you with a non-binding cost estimate based on your patient’s information, the treatment recommendations given by our medical specialists and the German DRG system. DRG stands for Diagnosis Related Groups, which are the common base of the official billing system in Germany. For optional services like accommodation (i.e. single bed room, admission of one accompanying person, special service ward) or treatment by the head of department or his deputy upon request additional charges apply. Whether you make use of our optional services or not: we are eager to make your stay as pleasant as possible.

You will be provided with your individual treatment proposal within a couple of days.

Prior to your arrival, you will have to send a prepayment of the total amount stated in the cost estimate, which includes the treatment costs as well as the additional charges for optional services you may choose.

Prepare to schedule your appointment

• Have your calendar ready so you know what dates are convenient for you to travel.
• Obtain all medical records and your medical history in English and have copies ready to discuss.
• Have your health insurance information ready to provide, if applicable.
• Obtain the necessary documents (VISA, etc.) to enter Germany.

Schedule your appointment

If you have already decided, which hospital you want an appointment with, contact the clinic you wish to visit directly (find a location).

Please prepare for the following questions:

• Your language assistance needs.
• Your medical history. If you have obtained your medical records in English, we will give you mailing information so you can send them to us.
• Members of your family who are interested in scheduling appointments. Upon notification we will make all the necessary appointments for you and your family.
• If you require special medical needs, please inform us prior to arrival to Germany.
• Your contact information.

Once your appointments are scheduled, we will send you a confirmation packet by email with the appointment information and any instructions you need to follow. Your embassy might require a confirmation of your medical appointments, which will be included in this packet.

Please note that we email all documents in the Portable Document Format (extension .pdf). To view and print them, please download the free Acrobat Reader program, which is available for all operating systems. Once your appointments are confirmed, it is time to make travel arrangements.

After your discharge from the hospital you will be provided with the final bill based on all treatments and the services you have received. If your actual charges should be below the prepaid amount, you will receive a refund to the bank account you used to send the prepayment.

You will receive the physician’s final report by email.